Will it make up answers about my course?

No. It answers only from the content you connect: your sales page, FAQ, curriculum, and policies, and it shows the citation. When it cannot support an answer from those pages, it says so instead of improvising, and can offer the visitor a confirmed handoff to you.

Can it handle refund questions safely?

Yes, and this is a deliberate design point. "What is your refund policy?" is answered from your published policy, with a citation. "Give me a refund" or "can you make an exception?" is refused and routed to you. The agent never negotiates policy on your behalf.

Does it work on Kajabi, Teachable, or Podia?

Yes. Any platform that lets you add a code snippet can run the widget: Kajabi site-wide custom code (on a Kajabi plan that allows third-party embeds), Teachable code blocks, Podia, WordPress, Squarespace, Wix, and your own site.

What about Skool and Whop?

Neither runs third-party widgets, and there is no HelpShelf Whop app. Put the widget on the site you own and link your public help center from the Whop store page or the Skool about page. It answers from the same shelf.

What happens when a buyer wants to talk to me?

The visitor confirms the handoff themselves; the agent never claims it passed something along that it did not. You get the question, the page they were on, and their contact as a lead in your inbox.

Will it promise results my students might not get?

No. The creator preset refuses income and results claims. If a visitor asks "will I make money from this course?", the agent declines to promise outcomes and points to what your pages actually say.

Do I have to write anything for it?

No. It reads your public pages. Anything behind a login, you paste or import. Unpublished drafts never reach a buyer, and the dashboard shows the questions it could not answer so you know what to add.

Is there really a free plan?

Yes, a real one: a live widget, cited answers, and a public help center, with no credit card and no expiry. Plan allowances and paid plan capacity are listed on the pricing page.

Kajabi has its own Sales Agent now. Why HelpShelf?

Kajabi's Expert Agents (2026) answer pre-purchase questions on Kajabi pages as a paid add-on ($49 per agent per month for early adopters, $79 after, per Kajabi's help center), and Kajabi's own launch post says the Sales Agent does not capture leads. HelpShelf runs on any site you own, Kajabi included, shows a citation on every supported answer, refuses what you never published, offers follow-up that becomes a lead only when the visitor gives an email, and is free to start.

Will it answer my paying clients instead of me?

Only the logistics you let it: where a file lives, how access works, when the next call is. The coaching stays yours. Most coaches put it on the offer page, so prospects get their questions answered before a call and you get the lead with the question attached.

I sell software, not courses. Or I built my site with Lovable.

Same agent, same shelf. Founders selling a SaaS product start at HelpShelf for SaaS (/for/saas); if you shipped your site with Lovable, Replit, Cursor, Bolt, or v0, the one-paste install is at HelpShelf for vibe coders (/for/vibe-coders).

For courses, coaching & communities

Answers thatsell.

Cited answers to the questions buyers ask before checkout. From your own course, coaching, or community content. On the site you own.

Get answers that sell See it answer a buyer

4.7on CapterraFree to start · no cardFree AI visibility audit: Does ChatGPT recommend your course? ->

AI VISIBILITY: get recommended by ChatGPT, Perplexity, Claude & Google AI
BEFORE CHECKOUT: cited answers from your content
WHEN THEY STALL: a lead in your inbox, question attached
WHEN IT'S UNSURE: says so - and can pass the buyer to you when you're reachable

mode: salesbuying question

Is this for beginners, or do I need to know Figma already?

Module 1 starts from zero. No Figma needed; the first three lessons cover setup.^[1]Want the full syllabus in your inbox? I just need your email.

✓ verified · source: your curriculum page [1]

lead captured -> your inbox, question attached

one agent · every pagejoin -> sales · lessons -> support

Same agent. It reads the page and answers from what you published.

AI Visibility + On-Site Sales Agent

Get recommended by ChatGPT, Perplexity, Claude & Google AI.

Course creators, coaches, and paid-community owners on Kajabi, Teachable, Skool, and Whop lose buyers in two places: AI assistants do not know they exist when buyers ask what to join, and pre-sale questions on their own site go unanswered. HelpShelf fixes both from one source of truth — your real content.

1 · Free AI visibility audit

See if ChatGPT, Perplexity, Claude & Google AI recommend you

Enter your creator name, course, and niche — no signup required. We run real buyer prompts ("best course on X", "is [creator] worth it") across ChatGPT, Perplexity, Claude, Gemini, and Google AI Overviews and show whether you are mentioned, who is recommended instead, and why.

2 · Hosted AI visibility fixes

Publish the structured pages AI engines actually cite

From your course pages, sales pages, YouTube, podcast, and FAQs, HelpShelf generates and hosts what answer engines look for: a public Course Knowledge Page, Course + FAQPage JSON-LD schema, llms.txt, comparison and "who it’s for" pages, plus third-party places to get mentioned.

3 · Weekly mention-share tracking + on-site sales agent

Track AI recommendations weekly and close buyers on your site

We re-run your AI visibility audit every week to track mention share over time — while the same source of truth powers your on-site sales agent to answer pre-sale questions with citations and capture high-intent buyer leads.

Free lead-magnet audit · No signup required to start

Check your AI visibility score across ChatGPT, Perplexity, Claude, Gemini & Google AI Overviews.

Real buyer prompts & raw model responsesShows who gets recommended instead & whyShareable report URL

Run free AI visibility audit How it works for creators

The same ten questions. Every launch. Usually at night.

Someone reads your sales page at 11pm, has one question, and DMs you. You answer the next afternoon. By then they have moved on. Your FAQ had the answer; nobody reads an FAQ at 11pm. HelpShelf answers while they are still on the page.

Is this for me?[1]

What's actually included?[1]

Is it live or recorded?[1]

Can I pay in installments?[1]

What's your refund policy?[1]

How long do I have access?[1]

What's the difference between the tiers?[1]

Can't I learn this free on YouTube?[1]

Every one of these gets answered from your own pages, with the source shown.

It reads what you already wrote. Then it answers from it.

No bot builder. No scripts to write. Your sales page, FAQ, curriculum, and policies are the source material.

Point it at your site

Paste your URL. HelpShelf reads your public pages into a shelf you can review. Anything behind a login, you paste or import.

It answers with the source shown

Every supported answer carries a citation, so the buyer can check it and so can you. If it cannot support an answer from your pages, it says so instead of guessing.

It offers the next step

When the answer lands, it can ask for an email. A lead is recorded only if the visitor gives one. You get the question, the page they were on, and their address.

Sales mode from day one. Setup marks your sales and pricing pages as selling pages, so buying questions get the follow-up offer and student questions do not.
Proactive, not pushy. A small prompt invites the visitor who lingers. Once per visit, dismissible, gone for a day if they close it.

No invented discounts. No refund exceptions. No income promises.

Most chat tools guess when they do not know, and the guess sounds confident. HelpShelf answers only from what you published, tells the buyer when it cannot, and speaks as an assistant about your course, not as an imitation of you.

Discounts

"Any discount today?" gets the published price and payment plan, cited. Nothing else.

Refunds

"What's your refund policy?" is answered from your policy, with the source. "Can you make an exception?" is refused and sent to you.

Results

"Will I make money from this?" gets what your page says and no promise on top.

mode: sales · unpublished claim

Any discount if I pay today?

I can only quote what's published: one price, or three payments of $99.^[1]

✕ refused: unpublished discount · source: your pricing section [1]

Handoff stays visitor-controlled

When it cannot prove an answer, it says so. When you're reachable it offers to pass the buyer to you, and nothing is sent until the visitor confirms. Leads land in your inbox.

· unsupported answer is explicit, never hidden
· handoff can be offered only when you're reachable
· visitor review and confirmation happen before send

One snippet on the site you own. A link everywhere else.

The widget

Kajabi (site-wide code), Teachable, Podia, Squarespace, WordPress, Wix, your own site. Paste one snippet and it appears on every page.

Your help center

A public page HelpShelf hosts for you, answering from the same shelf. Link it from your Whop store page, your Skool about page, your bio, and your welcome email.

Skool and Whop do not run third-party widgets, and there is no HelpShelf Whop app. The widget goes on the site you own; the help-center link goes on the store page.

Course creators ->Coaches Kajabi Skool Whop

Every question a buyer asked. Every lead. Every gap.

Your dashboard keeps the exact questions people asked on your sales page, the leads they left, and the questions it could not answer yet.

Questions asked

"Is the community included in the self-paced tier?"
"Do you offer student pricing?"
"Can I switch from monthly to annual?"

Leads captured

maya@ · asked about the payment plan · /join · answered from your pricing section

Couldn't answer yet

"Is there a certificate at the end?" -> Fill the gap once. It answers from then on.

The list of questions it could not answer is the FAQ your sales page was missing.

Free while you validate. Pro when the leads justify it.

Real free plan, no card, no expiry. Paid plans add sites, branding removal, and capacity.

4.7on Capterra

Free

Real widget, cited answers, and a hosted help center.

$0/mo

Start free

Cited answers and visitor-confirmed handoff
Widget and hosted help center

Recommended

Pro

Three sites. Your brand, not ours.

$49/mo

Start Pro

3 agents
Remove HelpShelf branding
Full widget customization

Scale

Unlimited sites for a portfolio of offers.

$149/mo

Start Scale

Unlimited agents
Everything in Pro
Email support

Full plan details and monthly allowances on the pricing page.

What creators ask before they install.

Will it make up answers about my course?: No. It answers only from the content you connect: your sales page, FAQ, curriculum, and policies, and it shows the citation. When it cannot support an answer from those pages, it says so instead of improvising, and can offer the visitor a confirmed handoff to you.
Can it handle refund questions safely?: Yes, and this is a deliberate design point. "What is your refund policy?" is answered from your published policy, with a citation. "Give me a refund" or "can you make an exception?" is refused and routed to you. The agent never negotiates policy on your behalf.
Does it work on Kajabi, Teachable, or Podia?: Yes. Any platform that lets you add a code snippet can run the widget: Kajabi site-wide custom code (on a Kajabi plan that allows third-party embeds), Teachable code blocks, Podia, WordPress, Squarespace, Wix, and your own site.
What about Skool and Whop?: Neither runs third-party widgets, and there is no HelpShelf Whop app. Put the widget on the site you own and link your public help center from the Whop store page or the Skool about page. It answers from the same shelf.
What happens when a buyer wants to talk to me?: The visitor confirms the handoff themselves; the agent never claims it passed something along that it did not. You get the question, the page they were on, and their contact as a lead in your inbox.
Will it promise results my students might not get?: No. The creator preset refuses income and results claims. If a visitor asks "will I make money from this course?", the agent declines to promise outcomes and points to what your pages actually say.
Do I have to write anything for it?: No. It reads your public pages. Anything behind a login, you paste or import. Unpublished drafts never reach a buyer, and the dashboard shows the questions it could not answer so you know what to add.
Is there really a free plan?: Yes, a real one: a live widget, cited answers, and a public help center, with no credit card and no expiry. Plan allowances and paid plan capacity are listed on the pricing page.
Kajabi has its own Sales Agent now. Why HelpShelf?: Kajabi's Expert Agents (2026) answer pre-purchase questions on Kajabi pages as a paid add-on ($49 per agent per month for early adopters, $79 after, per Kajabi's help center), and Kajabi's own launch post says the Sales Agent does not capture leads. HelpShelf runs on any site you own, Kajabi included, shows a citation on every supported answer, refuses what you never published, offers follow-up that becomes a lead only when the visitor gives an email, and is free to start.
Will it answer my paying clients instead of me?: Only the logistics you let it: where a file lives, how access works, when the next call is. The coaching stays yours. Most coaches put it on the offer page, so prospects get their questions answered before a call and you get the lead with the question attached.
I sell software, not courses. Or I built my site with Lovable.: Same agent, same shelf. Founders selling a SaaS product start at HelpShelf for SaaS (/for/saas); if you shipped your site with Lovable, Replit, Cursor, Bolt, or v0, the one-paste install is at HelpShelf for vibe coders (/for/vibe-coders).

Cited answers from your own content

Answers that sell.

Put it on your sales page before your next launch. Free to start, no card.

Get answers that sell See it answer a buyer