Answers thatsell.

What creators ask before they install.

Will it make up answers about my course?

No. It answers only from the content you connect: your sales page, FAQ, curriculum, and policies, and it shows the citation. When it cannot support an answer from those pages, it says so instead of improvising, and can offer the visitor a confirmed handoff to you.

Can it handle refund questions safely?

Yes, and this is a deliberate design point. "What is your refund policy?" is answered from your published policy, with a citation. "Give me a refund" or "can you make an exception?" is refused and routed to you. The agent never negotiates policy on your behalf.

Does it work on Kajabi, Teachable, or Podia?

Yes. Any platform that lets you add a code snippet can run the widget: Kajabi site-wide custom code (on a Kajabi plan that allows third-party embeds), Teachable code blocks, Podia, WordPress, Squarespace, Wix, and your own site.

What about Skool and Whop?

Neither runs third-party widgets, and there is no HelpShelf Whop app. Put the widget on the site you own and link your public help center from the Whop store page or the Skool about page. It answers from the same shelf.

What happens when a buyer wants to talk to me?

The visitor confirms the handoff themselves; the agent never claims it passed something along that it did not. You get the question, the page they were on, and their contact as a lead in your inbox.

Will it promise results my students might not get?

No. The creator preset refuses income and results claims. If a visitor asks "will I make money from this course?", the agent declines to promise outcomes and points to what your pages actually say.

Do I have to write anything for it?

No. It reads your public pages. Anything behind a login, you paste or import. Unpublished drafts never reach a buyer, and the dashboard shows the questions it could not answer so you know what to add.

Is there really a free plan?

Yes, a real one: a live widget, cited answers, and a public help center, with no credit card and no expiry. Plan allowances and paid plan capacity are listed on the pricing page.

Kajabi has its own Sales Agent now. Why HelpShelf?

Kajabi's Expert Agents (2026) answer pre-purchase questions on Kajabi pages as a paid add-on ($49 per agent per month for early adopters, $79 after, per Kajabi's help center), and Kajabi's own launch post says the Sales Agent does not capture leads. HelpShelf runs on any site you own, Kajabi included, shows a citation on every supported answer, refuses what you never published, offers follow-up that becomes a lead only when the visitor gives an email, and is free to start.

Will it answer my paying clients instead of me?

Only the logistics you let it: where a file lives, how access works, when the next call is. The coaching stays yours. Most coaches put it on the offer page, so prospects get their questions answered before a call and you get the lead with the question attached.

I sell software, not courses. Or I built my site with Lovable.

Same agent, same shelf. Founders selling a SaaS product start at HelpShelf for SaaS (/for/saas); if you shipped your site with Lovable, Replit, Cursor, Bolt, or v0, the one-paste install is at HelpShelf for vibe coders (/for/vibe-coders).