Why small businesses choose HelpShelf
Enterprise-quality support tools without enterprise complexity or cost
Affordable for any budget
Start free forever. Paid plans from $25/month. No per-user fees that grow with your team.
24/7 support without staff
AI answers customer questions instantly, even when you're closed. No overtime, no burnout.
No technical skills needed
If you can write an email, you can create help articles. Simple editor, instant publishing.
AI that actually helps
Not just keyword search—intelligent answers from your content. Customers find solutions faster.
Professional appearance
Look as polished as the big companies. Custom branding, your domain, your style.
Scale without scaling costs
Handle more customers without hiring more staff. Your help center works harder as you grow.
Perfect for
Any business that answers customer questions
To get started
Average setup time
Technical skills needed
Frequently asked questions
Yes! Our free tier includes 1 project, 100 AI queries per month, and our Floatie widget. No credit card required. Use it as long as you want.
Absolutely. If you can write an email or use Google Docs, you can use HelpShelf. Our editor is simple and intuitive. Most customers are up and running in under 10 minutes.
When customers type a question, our AI reads through all your help articles and provides the best answer instantly. It's like having a support expert available 24/7—but you only write the content once.
We offer email support on all plans, including free. Our documentation covers everything you need to know, and most setup questions are answered within hours.