Built for SaaS teams
Everything you need to deliver world-class self-service support
Reduce tickets by 50%+
AI-powered answers help your customers find solutions instantly, before they even think about opening a ticket.
Beautiful help centers
Create documentation that matches your brand. Custom domains, themes, and styling—no design skills required.
Floatie widget
Embed an AI-powered search widget anywhere in your app. Customers get answers without leaving your product.
Know what customers need
Analytics show you what customers search for, which articles help, and where gaps exist in your documentation.
Developer-friendly
API access, webhooks, and integrations with tools you already use. Import from Notion, GitBook, Markdown, and more.
Your brand, your way
Remove HelpShelf branding, use custom domains, and match your product's look and feel perfectly.
Power every type of content
From product docs to changelogs, HelpShelf handles it all
Product documentation
Comprehensive guides, tutorials, and API docs that help users master your product.
FAQ & troubleshooting
Common questions answered instantly. Reduce repetitive support requests.
Onboarding guides
Help new users get started quickly with step-by-step walkthroughs.
Release notes & changelogs
Keep customers informed about new features and improvements.
Fewer support tickets
Setup time
AI-powered support
Frequently asked questions
SaaS companies need scalable support. HelpShelf's AI-powered self-service lets your documentation handle the load as you grow—without hiring more support staff. Plus, in-app widgets mean customers get help exactly where they need it.
Yes! Import from Notion, GitBook, Markdown files, or paste URLs. Our AI indexes everything automatically so customers can search across all your content.
HelpShelf uses flat pricing, not per-seat. Your costs stay predictable as your team and customer base grow. The Startup plan at $25/month includes everything most SaaS companies need.
Absolutely. Custom colors, fonts, logos, and domains. On paid plans, you can remove HelpShelf branding entirely for a white-label experience.