Add customer support to the app you built in Cursor — one script tag
You wrote and shipped a real product from your Cursor codebase. Real products get real "how does this work?" tickets. HelpShelf is the AI agent that fields them — grounded in your own docs and README, dropped into your HTML with one snippet, and escalating to you the moment it is unsure. (To be clear: this adds support to YOUR app — it is not Cursor's support desk.)
Can you add customer support to a Cursor app?
Yes. An app built in Cursor is a normal web app deployed on your own host, so you can add a full AI customer support agent to it with HelpShelf in about five minutes. You point HelpShelf at your live URL or docs (and optionally connect your GitHub repo so it learns from your README), then paste one script tag into your app's HTML head or root layout. A support widget then appears on every page and answers your users with cited, source-grounded answers, escalating to you by email or Telegram when it is not confident. There is a free Starter plan, so you can ship it before you have a single paying customer.
Cursor helped you write the app. It did not write your support replies.
You used Cursor to move fast — autocomplete, refactors, whole features shipped in an afternoon. But once the app is live, the questions arrive in a channel Cursor never touches: your inbox. And answering "where do I reset my password?" for the hundredth time is not why you opened the editor.
- The same onboarding, billing, and 'how do I' questions land in your inbox daily, pulling you out of the editor and back into manual replies.
- Your product knowledge is scattered across a README, in-repo docs, and your own head — users have nowhere to self-serve, so every question routes to you.
- Bolting on a traditional help desk means a new dashboard, macros, and seat fees — overhead that dwarfs the app you just shipped from Cursor.
- Generic AI chatbots invent endpoints and features your app does not have, and a confidently wrong answer is worse than no answer at all.
From Cursor build to live support in three steps
No help desk migration. No new platform to learn.
Point it at your shipped app
Paste your live app URL or docs and HelpShelf crawls them into a knowledge base in seconds — no source code needed. Optionally connect the GitHub repo behind your Cursor project so the agent also learns from your README and in-repo docs.
Paste one snippet into your codebase
Copy the HelpShelf <script> tag and add it to your app's HTML — index.html for a static build, or your root layout / _document for a framework app. Commit, push, and your usual deploy ships the widget on every page.
Ship it and let the agent answer
Users get instant, cited answers around the clock from your own content. You only get pinged — over email or Telegram — when the agent is unsure and hands off. Every conversation lands in your HelpShelf inbox.
Built for how you shipped it
Fast to install. Grounded in your content. Quiet until it needs you.
Live in five minutes
Paste your URL, drop the snippet into your head tag, deploy. No help-desk setup, no macros, no new backend to maintain — it fits the way you already ship from Cursor.
Answers from your repo and docs
The agent learns from your live app, your docs, and — if you connect GitHub — your README. Replies are grounded in what you actually built, with citations users can click.
Lives in your codebase
It is one script tag in your own HTML. No proprietary SDK, no framework lock-in — works in any app you deploy from a Cursor project, from a static site to Next.js.
Escalates instead of hallucinating
When confidence is low, the agent stops and routes the conversation to you over email or Telegram. It never invents endpoints, prices, or features your app does not have.
Free while you find traction
Start on the free Starter plan with a live widget, AI answers, and your own help center. Paid plans start at $49/mo, billed per resolved conversation, when volume picks up.
Stays current as you ship
Refactor a feature in Cursor and ship it, then re-sync your content in HelpShelf and the agent relearns. Your docs and your answers stop drifting apart.
Perfect for Cursor builders
Whatever you shipped, your users will have questions
Indie devs shipping fast
You build features in Cursor faster than you can write docs. Let the agent answer the repetitive 80% so you stay in the editor, not the inbox.
Solo SaaS founders
Support that runs while you code the next release — or sleep. First users get instant answers; you get pinged only when it actually needs you.
Client and freelance builds
Hand off a Cursor project with a working AI support agent already wired in. One snippet in the head, and the delivery looks far bigger than the effort.
Internal tools and dashboards
Drop a self-serve help agent into the internal app your team uses, so the 'how do I…' questions stop landing in your DMs.
To go live
To get started
AI support coverage
Frequently asked questions
Yes. An app you built in Cursor is a standard web app you deploy yourself, so you can add a full AI customer support agent to it with HelpShelf in about five minutes. Point HelpShelf at your live URL or docs so it learns your product, then paste one script tag into your app's HTML head or root layout. A support widget appears on every page and answers users from your own content — and there is a free Starter plan to start. (This adds support to the app you made, not to Cursor the editor.)
Create a free HelpShelf account, add your live URL or docs as a source, customize the widget, and copy the embed snippet. In your Cursor codebase, paste that <script> tag into your app's HTML — index.html for a static build, or your root layout / _document for a framework like Next.js — then commit and deploy. The widget is live for every visitor on your next deploy.
No. HelpShelf answers from your content — your live app, help docs, or pasted text — not your source code. You can optionally connect the GitHub repo behind your Cursor project so the agent also learns from your README and in-repo docs, but that is a bonus, not a requirement.
It escalates instead of guessing. When the agent is not confident, it hands the conversation to you over email or Telegram and tells the user a human will follow up. Every answer it does give is grounded in your sources with citations, so it will not invent features your app does not have.
Yes. The Starter plan is free and includes a live widget, AI answers, and your own help center — enough for most side projects and early MVPs. Paid plans start at $49/mo, billed per resolved conversation, when you start handling real volume.
Yes. When you change features or copy and ship from Cursor, re-sync your content in HelpShelf and the agent relearns from the updated app, docs, or README. You can also review held conversations and correct answers, which sharpens future responses.
Build with a different tool?
HelpShelf adds an AI support agent to any app, whatever you built it with.