FAQ pages that actually help
Create beautiful, searchable FAQ pages in minutes. AI helps customers find answers even when they don't know the right words.
Everything you need for great FAQs
Simple to create, powerful to use
Beautiful FAQ pages
Create organized, searchable FAQ pages that look professional. No design skills required—just add your content.
Instant search
Customers find answers fast with real-time search. Results appear as they type—no waiting, no page reloads.
AI-powered answers
Go beyond keyword matching. AI understands questions and finds the right answer even when wording doesn't match exactly.
Organized categories
Group FAQs into logical categories. Customers can browse or search—whatever works best for them.
Custom branding
Match your brand with custom colors, logos, and domains. On paid plans, remove HelpShelf branding entirely.
Analytics included
See what customers search for, which FAQs help, and identify gaps in your content.
Perfect for any type of FAQ
Whatever questions your customers have, HelpShelf can handle them
Pre-sales questions
Help potential customers understand your product before they buy.
Getting started guides
Answer common onboarding questions to reduce support load.
Billing & account FAQs
Address pricing, payments, and account management questions.
Troubleshooting tips
Help customers solve common problems themselves.
Questions answered by FAQ
To create first FAQ
Code required
Frequently asked questions
Sign up for HelpShelf, create a project, and start adding questions and answers. You can organize them into categories, customize the look, and publish instantly. No coding required.
Yes! Import from Notion, Google Docs, Markdown files, or paste content directly. HelpShelf formats everything automatically and makes it searchable.
AI understands natural language, so customers can ask questions in their own words—not just search for exact keywords. AI also suggests answers from your content even when the question isn't an exact match.
Yes! On paid plans, you can use a custom domain like help.yourcompany.com. We handle SSL certificates automatically.
You'll see what customers search for, which FAQs are most viewed, which searches return no results (content gaps), and how often AI successfully answers questions.