Cited offer answers before your Whop checkout
Buyers ask what’s in each tier, what’s refundable, and how access works before they hit Whop checkout. HelpShelf answers from your published product docs, with the source shown. Hard closes escalate only after the visitor confirms the handoff.
See it answer your buyers
Cited offer answers from the product docs you already published
A visitor asks which tier includes the templates. The agent cites your product page. If they still want you on the hard close, they confirm the handoff.
Widget via one script tag on the marketing site you own (Framer, Webflow, WordPress, Carrd, custom). Public help-center link on the Whop store page, bio, and socials. Whop keeps checkout and community. We have not shipped a Whop app.
Can HelpShelf answer offer questions before Whop checkout?
Yes, on the surfaces you control. Whop hosts checkout and the community; store pages do not run third-party widgets, and we have not shipped a Whop app, so there is no native rail install. The working setup is a cited-answers widget on your own marketing site (one script tag) plus your public help-center link on the Whop store page, bio, and socials. HelpShelf answers offer, tier, and refund-policy questions from your published product docs, with the source shown. Hard closes escalate only after the visitor confirms a handoff. Free · no card · 1 agent/site. Pro $49. Scale $149.
The offer question hits before Whop checkout. Your docs already answered it
Whop runs checkout, payments, and the community. Offer doubts still land on you unless something on the pages that feed checkout can answer from your published copy.
- Follower clicks through, one unanswered tier question, never reaches checkout.
- “What’s actually in the $49 tier?” sitting in DMs for hours.
- Refund and access questions landing in your personal inbox after purchase.
- Link-in-bio points at pages that cannot answer anything.
Cited answers from the product docs you already published
HelpShelf reads the marketing and product pages you connect into a shelf you review. Supported replies cite the source. Unverified questions say so.
Offer / tier comparison: what’s included, access, guarantees
Pre-checkout doubts about tiers, access, and guarantees get answered from your comparison and product pages, with the source shown, before the visitor bounces to silence.
Refund policy with a citation; refund demands route to you
“What is your refund policy?” is answered from your published terms, with a citation. “Can you make an exception?” is refused and routed to you. The agent never negotiates policy on your behalf.
Supported answers show the source; unverified answers say so
Every confident claim about your offer shows where it came from. If the content does not support an answer, the agent refuses to guess and can offer a visitor-confirmed handoff.
Creator guardrails on by default
No invented discounts, payment exceptions, or income/results claims you never published. Off-policy asks stop and can hand the question to you.
Live alongside your Whop store in three steps
Your site gets the widget. Your Whop page gets the link. No store app to install.
Point HelpShelf at the marketing / product docs URL that feeds your Whop checkout
Paste the URL of the marketing site or landing page that feeds your Whop checkout. HelpShelf reads public product pages, FAQ, and policies into a knowledge base you review before anything goes live.
Paste one script tag on the site you control
Drop the snippet into Framer, Webflow, WordPress, Carrd, or a custom site. The widget loads on pages of that site. Then add your public help-center link to the Whop store page, bio, and socials.
Choose the “Courses, coaching, or a community” preset
Pick that preset during setup so refund, discount, and results-claim guardrails stay on. Watch conversations and captured leads in your inbox.
Whop store pages do not run third-party widgets. HelpShelf is not a native Whop app and is not listed in the Whop App Store, so there is no native rail install. Working setup = widget on the site you own + help-center link on the store rail.
Honest about Whop. Useful anyway.
Keep the stack you already run. Stay clear about what HelpShelf does and does not ship.
Whop store pages do not run third-party widgets
There is no HelpShelf script install on the store rail itself. Put the cited-answers widget on the marketing site you control.
HelpShelf is not a native Whop app
We have not shipped a Whop app and are not listed in the Whop App Store. Do not expect a one-click install on the storefront. Working setup = widget on owned site + help-center link on the store.
Whop keeps checkout, payments, community
Whop keeps checkout, payments, and community. HelpShelf is the answers + named-leads layer around them. Complements Whop. Replaces nothing.
No invented discounts or income/results promises
It quotes only published prices and declines unpublished discounts, payment exceptions, and income/results claims. Off-policy asks stop and can hand the question to you.
Refund questions from published policy only
Policy questions (“what is your refund policy?”) are answered from your published terms with a citation. Requests (“give me a refund”, “can I get a discount?”) are refused and routed to you. The agent never negotiates on your behalf.
Free · Pro $49 · Scale $149
Free to start · no card · 1 agent/site. Pro and Scale add capacity when your traffic grows. Full plan matrix is on /pricing.
Built for how digital products sell on Whop
Same agent. Closing story depends on what you sell.
Paid communities and Discords
Join-or-not questions answered with citations on the pages that feed checkout, before the Whop link.
Trading and signals groups
What’s included and what is not, answered from your pages, with results-claim guardrails on.
Software and tool sellers
Feature and license questions handled on your site so buyers arrive at Whop ready.
Course and template sellers
Small carts die over small offer questions. The agent catches them on the site you own. For the course-persona story (platform-agnostic), see HelpShelf for course creators.
On the site you own
On the Whop store page
To get started
Frequently asked questions
No. Whop store pages do not run third-party widgets, and we have not shipped a Whop app, so there is no native rail install. The working setup is the widget on your own marketing site (where buyers form their decision) plus your public help-center link on the Whop store page, bio, and socials.
No. We have not built or listed a Whop app. Do not expect a one-click install on the store rail. Use the widget on a site you control and a help-center link where Whop allows links.
Public product docs you connect: marketing site pages, tier descriptions, FAQ, and policies, plus anything else you add as a source. You review the knowledge base. Supported answers cite the page they came from.
Handoff is visitor-confirmed. The agent never claims it already messaged your team. You get the question, the page they were on, and their contact as a lead in your inbox, with alert options in your notification settings.
No. The creator preset refuses income and results claims. That matters for trading groups, business programs, and “make money” adjacent offers. The agent answers from your published content and stops there.
Yes. Anywhere you can paste one script tag: Framer, Webflow, Carrd, WordPress, Squarespace, and custom sites. The widget loads on pages of that owned site.
Free to start · no card · 1 agent/site. Pro is $49/mo. Scale is $149/mo. See /pricing for search/chat allowances and annual billing.
This page is the Whop platform honesty and install story (owned-site widget + store help-center link). If you want the course-persona pitch, use HelpShelf for course creators. If your platform allows site-wide scripts, see HelpShelf for Kajabi. For the other no-embed marketplace flank, see HelpShelf for Skool. Same product. Different primary keyword and H1.
Also useful
Platform and persona flanks: same product, different primary keyword.